Pauline's sudden change of tone meant one thing—Sonia likely had connections, and she didn't want to offend her. Since Roland had conveniently broken the ice, Pauline decided to seize the chance and play along.
If Felix backed down and admitted his mistake now, Pauline would check the pot privately. Even if there were an issue, she absolutely wouldn't fire Sonia. She would just quietly caution Sonia afterward.
But after that, Felix would likely have a hard time at the clinic.
Unfortunately