There was a moment of silence in the conference room as everyone pondered on a solution.
Nicole pursed her lips, and her eyes darkened.
“We have to absorb the losses even if we don’t want to. This isn’t the first time this kind of accident happened. A hotel made a pricing mistake before and refunded the guests, but the public criticized the hotel, and it took a full year for them to resume business. We can’t afford to wait that long, so we have no choice but to absorb the costs and treat it as