They knock on the indicated door, and after a few seconds, a tall man with an athletic build, a neatly trimmed beard, and a serious expression opens it.

“Are you the ones looking for a missing passenger in São Paulo?” he asks bluntly.

“That's right,” Noah replies, urgency in his voice.

“Come in.”

The couple steps into a dark room filled with monitors, control panels covered in buttons, and cables scattered everywhere. Five other security officers are stationed there, watching surveillance feeds