Sally heard the intercom call, too, and her admiration for Bob reached new heights.

Everyone in the restaurant knew that for VIP rooms like the Azure Room, customer complaints could not be handled by a front desk manager. Only the general manager—like Ian—could deal with it—and if he couldn't, Angie herself would have to step in.

This was clearly Bob's setup. If not, Felix would not have had to go over. Bob had taken advantage of Felix being new and clueless about the rules.

But his guts wer